Do you build custom software or implement existing products?

Both, and we are explicit about the trade-off. Packaged platforms are preferred for common functions such as finance and HR. Custom development is reserved for processes that genuinely differentiate the organisation or that no product supports well.

Can you work with the applications we already own?

Yes. A large share of our application work involves getting more value from existing licensed platforms through better configuration, integration, and adoption before any new purchase is considered.

Core business platforms that people actually use

Enterprise Applications

Select, configure, extend, and support the ERP, CRM, service management, and line-of-business platforms that run daily operations.

Overview

How we approach it

Enterprise applications carry the workflows that an organisation depends on: finance, procurement, human resources, service delivery, case handling, and customer management.

Dariyo helps organisations choose fit-for-purpose platforms, configure them around real processes rather than default templates, extend them where the business genuinely differs, and support them once live.

Typical outcomes

Core processes running on supported, integrated platforms
Reduced manual data entry and duplicate records
Faster approval and service turnaround times
Clear ownership and support model after go-live

Capabilities

What this practice covers

Capability areas can be engaged individually or combined into a single delivery programme.

Platform selection and fit assessment

Requirements definition, market comparison, and structured evaluation so platform choices are defensible and matched to process reality.

ERP, CRM, and service management rollout

Configuration, data migration, integration, testing, and phased rollout of core business platforms with minimal operational disruption.

Custom business applications

Purpose-built web and mobile applications for processes where no packaged product fits, engineered to integrate with existing systems.

Workflow and document automation

Digital forms, approval routing, electronic records, and case management that remove paper and manual handoffs from high-volume processes.

Portals and self-service

Customer, citizen, partner, and employee portals built on shared identity, entitlement, and service components.

Application support and enhancement

Ongoing release management, defect resolution, user support, and incremental improvement after go-live.

Service catalogue

Services in this practice

A single engagement can combine advisory, delivery, and managed operations.

Application landscape assessment
Requirements and fit-gap analysis
ERP and CRM selection and implementation
Custom application development
Workflow and document management automation
Data migration and cleansing
Application integration
Customer and employee portals
Mobile enterprise applications
User acceptance testing and training
Application maintenance and support
Licence and vendor management advisory

Consulting approach

A delivery method that carries initiatives through to operation

We combine strategic consulting with hands-on engineering to move initiatives from concept to measurable operational results.

Discover

Understand business objectives, operating context, constraints, and the outcomes that define success.

Assess

Review current systems, data, security posture, processes, and capability to establish a factual baseline.

Design

Define target architecture, solution requirements, security controls, delivery sequence, and business case.

Implement

Build, integrate, test, and deploy in controlled phases with governance and knowledge transfer throughout.

Operate

Run, monitor, and support the environment against agreed service levels, with clear escalation paths.

Optimize

Measure outcomes, tune performance and cost, and extend capability as requirements evolve.

Each stage produces documented outputs — assessments, architectures, backlogs, runbooks — so decisions and knowledge stay with your organisation.

FAQ

Enterprise Applications questions

Practical answers about how engagements are scoped, delivered, and supported.

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